iZone Hub IP address is 169.254.XX.XX with Optus and Eero Modem

A 169.254.xx.xx address is an automatic private IP address that devices assign to themselves when they can't obtain an IP address from a DHCP server. The iZone Hub (COCB) is connected to the modem/router but isn't granting internet access. Instead, it shows a 169.254.xx.xx address. This address is generated automatically when the network card is set to receive an IP address, but it can't reach a DHCP server to provide one.

1. Identify Network IP Structure:

   • Open your mobile settings (iOS or Android).

   • Go to Network/WiFi settings, tap on the connected WiFi network, and locate the IPV4 Address section.

   • Note if the IP address starts with 192.168.X.X or 10.10.X.X

2. Access Modem Settings:

   • Type your modem settings address in a computer browser and log in.

3. Configure iZone Hub:

   • On the iZone NEXUS and NANO screen, locate the Config icon (Settings > Config > Config Aircon 1 on modern display).

     • Enter the system password "wamfud" and press enter.

     • Navigate to WiFi Bridge Configuration (System tab in modern display).

     • Select MANUAL (In classic mode: tap NEXT > MANUAL and in modern display: tap the arrow down next to the IP address).

   • On the iZone NOVA and NOVA MINI control panel, tap on Manu >Settings > System > IP Configuration > Automatic:

     • Enter the following IP details:

       • IP Address: 192.168.X.251

       • Subnet Mask: 255.255.255.0

       • Default Gateway: 192.168.X.1

       • Primary DNS Server: 192.168.X.1

       • Secondary DNS Server: 255.255.255.255

   • X: you can find this value if you check the Network IP address on your phone. Tap on your phone settings > WiFi > Network Name that your system is connected to > IPv4 and look for the IP address. third value in the IP address is what you will put instead of X

   • Press APPLY.

4. Reset iZone Hub:

   • Press the reset button on the iZone hub. After the LEDs stabilize, the Globe LED should turn on.

5. Verify Hub on Modem:

   • Refresh the settings page of your Optus modem. The iZone hub should appear in the wired devices section.

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