/
How to Pair a Light to a New Bridge (When the Old Bridge is Dead)

How to Pair a Light to a New Bridge (When the Old Bridge is Dead)

Factory Resetting the Light:

Follow these steps to factory reset and pair an existing light to a new bridge:

You must perform the pairing action (Step 6) within a few seconds of turning the light back on

Step 1: Prepare for Pairing

  1. Locate the 'Change Bridge' Option:

    • On Nexus or Nano controller: Go to Device Config > and select Change Bridge. Keep this screen open for next steps.

    • On Nova controller: Tap Menu > Settings > System ID Number > and select Change Bridge. Keep this screen open for next steps.

    • On the iZone Home app: Go to Menu > Account > System ID > and select Change Bridge. Keep this screen open for next steps.

  2. Power Off the Light: Make sure the light is turned off at the physical wall switch.

  3. Wait: Keep the light off for a minimum of 60 seconds.

Step 2: Factory Reset and Pair

  1. Power On: Turn the light on at the physical wall switch. The light should immediately switch to a cool white colour.

  2. Act Fast - Pair: As soon as you see the cool white color, immediately go to your controller/app and hit the Change Bridge option you located in Step 1.

Note: You only have a few seconds once the light is turned on to successfully initiate the factory reset/pairing sequence

  1. Verify Reset: The light should start flashing red, indicating that it has been successfully factory reset and is now in pairing mode. It is now ready to connect to the new bridge.

Troubleshooting: Light Doesn't Go Cool White

If the light does not switch to a cool white color when you turn it back on (Step 4), follow these steps to prepare the light for the factory reset attempt:

  1. Leave the light on for at least 15 minutes.

  2. Turn the light off at the wall switch, and then power it on again.

  3. Go back to Step 1 of the main instructions and follow all steps from the beginning.