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MODEM INCOMPATIBILITY
While we cannot provide a definitive list of modems that we are compatible with, we can confirm that no iZone app functions will work with TPG or Huawei modems (including any re-badged modems from either of these manufacturers)
The Huawei modems will not work over the local Wi-Fi network but may work over 3g/4g
Huawei HG659 will not work on the local Wi-Fi network or 3g/4g
Optus Modem - CG3000-2STAUS - Will not work on 3g/4g
Foxtel Hub modem - Only works via 4g. Does not work via local Wi-Fi network
Telstra Smart Modem - You must open port 12107 to allow the iZone to access the internet. Contact a network technician to be able to open/close ports on your modem
This is not the complete list as we cannot test every single modem ever manufactured. Your modem may be incompatible with the iZone system we just may have not come across it yet