Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"d2b4750181c14e430380fc742a0a52d506fdac33_lout","branding":{"id":"4","key":"iserv","name":"iZone Support Queries","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/3","theme":{"headerBGColor":"#fffefe","headerLinkColor":"#292929","headerLinkHoverColor":"#00a4de","headerLinkHoverBGColor":"#00a4de","headerBadgeColor":"#00a4de"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9b4dc017-599c-432c-97a5-f0866f02dccb/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODA4YzZiMy01MzIwLTRhNGYtYjFkMC1kZWJmNjhiNzFlNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjliNGRjMDE3LTU5OWMtNDMyYy05N2E1LWYwODY2ZjAyZGNjYiI6WyJyZWFkIl19LCJleHAiOjE3NjU3NDM0NzYsIm5iZiI6MTc2NTc0Mjg3Nn0.wrNMhnUflaqvRugANJYTkD9GGEHT-yo6O6PvTw1Aa90&client=6808c6b3-5320-4a4f-b1d0-debf68b71e4a&mode=fit","logoId":"9b4dc017-599c-432c-97a5-f0866f02dccb","isLogoAvailable":true,"helpCenterTitle":"Welcome to iZone's Help Center","sharedPortalName":"iZone Help Center","userInitialAnnouncementMessageWiki":"<p>Select any of the categories below and provide the relevant details. One of our support technicians will get in touch with you as soon as possible.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to iZone's Help Center","sharedPortalName":"iZone Help Center","announcementMessage":"Select any of the categories below and provide the relevant details. One of our support technicians will get in touch with you as soon as possible.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#00a6e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fa322eb9-63fe-4929-92a6-79197aa03fbc/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODA4YzZiMy01MzIwLTRhNGYtYjFkMC1kZWJmNjhiNzFlNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZhMzIyZWI5LTYzZmUtNDkyOS05MmE2LTc5MTk3YWEwM2ZiYyI6WyJyZWFkIl19LCJleHAiOjE3NjU3NDM0NzYsIm5iZiI6MTc2NTc0Mjg3Nn0.8uZ0mvE_UNHwgOnTeACyJqpQQ2JLBvlTfNCSqh4W35w&client=6808c6b3-5320-4a4f-b1d0-debf68b71e4a&height=300&mode=fit","bannerMediaApiFileId":"fa322eb9-63fe-4929-92a6-79197aa03fbc","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"4","key":"iserv","projectId":10003,"serviceDeskId":4,"name":"iZone Support Queries","description":"<p>You can raise a support query or request technical assistance.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","reqTypes":[{"id":"44","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://izone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[12],"key":""},{"id":"46","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://izone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[12],"key":""},{"id":"39","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://izone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[12],"key":""},{"id":"43","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://izone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"51","name":"Phone request","descriptionHtml":"","callToAction":"Phone request","introHtml":"","icon":10466,"iconUrl":"https://izone.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10466","groups":[],"key":""}],"reqGroups":[{"id":12,"name":"General"}],"orderMapping":{"12":[39,44,46]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"b671da53-6eb5-313e-bafc-fcb0e059e7ea","appLinkName":"System Confluence","appLinkUrl":"https://izone.atlassian.net/wiki","spaceKey":"IH","spaceName":"iZone Help","spaceUrl":"https://izone.atlassian.net/wiki/spaces/IH","isServer":false},"labels":[],"projectKey":"ISERV","serviceDeskId":4,"kbLinkDomainURLs":["https://izone.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"ISERV","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI2ODA4YzZiMy01MzIwLTRhNGYtYjFkMC1kZWJmNjhiNzFlNGEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwMDAzIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjU3NDQwNzYsIm5iZiI6MTc2NTc0Mjg3NiwiYW5vbklkIjoiYW5vbi11c2VyIn0.-qNVeLle2DJzPmdxNF6eEFFH67UW7B-RXReVRgUWGyc","targetCollection":"upload-project-10003","endpointUrl":"https://api.media.atlassian.com","clientId":"6808c6b3-5320-4a4f-b1d0-debf68b71e4a","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"sharedPortal":{"name":"iZone Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://izone.atlassian.net/wiki","kbLinkDomainURLs":["https://izone.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}