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WHY DOES MY WEATHER COME UP AS PERTH?

This can occur before you have completed the sign-up for the worldwide servers, If you haven’t signed-up for the world-wide servers, please click on the link below:

If you have completed the sign-up process and see the weather as Perth, then we need to add your suburb and post code to your world-wide account, please follow the below steps:

  1. You can sign into your account here: Worldwide Login

  2. Enter the same email and password you used during the sign-up process

  3. Click the edit button under Customer Details

  4. Enter in your Suburb and Post Code

  5. Click submit

  6. Please wait for at least 30 minutes to see a change on your controller

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Not all suburbs have a weather station, if the weather for your area does not appear, please choose another suburb close by

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I HAVE FORGOTTEN MY PASSWORD…

Please click the below link to reset your password

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I JUST MOVED INTO A NEW HOUSE WITH AN IZONE SYSTEM…

You will need to check to see if the last owner has left the iZone Wi-Fi bridge behind, if they have taken it by mistake, unfortunately you will need to purchase a new wi-fi bridge to gain access to the iZone Home App and the worldwide service. You can purchase a new bridge at our online store: iZone Wi-Fi Bridge

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