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WHY CAN’T I SEE THE BLUE/RED LIGHT ANYMORE WHEN I PRESS THE BUTTON?
Most likely your battery has gone flat
To replace the battery, please follow the steps below:
1️⃣ First you will need to purchase a replacement battery - CR2032 is the battery type required
2️⃣ Remove the wireless sensor cover gently, using a flathead screwdriver
3️⃣ Remove the dead battery
4️⃣ Place the new battery correctly into its housing
Be careful not to bend the positive and negative contacts
6️⃣ Put the sensor cover back on the sensor
7️⃣ Now when you press the button you should see the blue/red light appear
WHEN I PRESS MY SENSOR BUTTON, IT RAPIDLY FLASHES BLUE AND RED?
The sensor has either lost its pairing or it was not setup correctly when it was first installed
To pair the sensor, please see this article - Installation Guide - CRFS#
THE ACTUAL TEMPERATURE NOT SHOWING IN THE ZONE.
Izone provides the ability to check the actual temperature of each zone by using the wireless temperature sensor.
If you have the iZone climate control temperature sensors installed into a specific zone, you can check the actual temp and set the temperature you want. However, sometimes the actual temperature doesn't appear on the wall control panel and there are several reasons why this could be happening.
in order to rectify the issue, we recommend checking the battery of the wireless temperature sensor.
you can change the battery by following the steps below:
1️⃣ Open up the sensor by placing a small flat screwdriver in the slot located at the top of the sensor behind the facia and twisting the screwdriver.
2️⃣ You will be able to see the CR2023 battery inside the battery holder.
3️⃣ Remove the battery from the housing gently to prevent any damage to the battery holder
4️⃣ Replace the battery with a new one. Just make sure the battery is installed properly in the battery holder.
5️⃣ Once the battery is replaced, try to press the ON/OFF button and the sensor will start working again.
If the ON/OFF light starts flashing instead of going red or blue, This means that the sensor needs to be paired again with the wall control panel.
in order to do that, just press and hold the pair button for a few seconds and then release it. it should repair itself to the system.
However, if the issue persists, please follow the instructions HERE to pair the wireless temperature sensor to the wall controller and that should resolve the issue.