CACRSW TROUBLESHOOTING Red Cross/ App(Device Unpluged)

If a red cross appears next to the light icon in the device summary or the app indicates that the device is unplugged, there are two potential causes.

First, the antenna of CACRSW may be loose.

second, there may be a communication issue between the bridge and CARDSW.

To address this problem, please attempt to secure the antenna on CACRSW tightly. Alternatively, try tightening the antenna on COCB. If the problem persists, consider repairing the CACRSW with the wall controller.