Hot Spot Led is Flashing Continuously on the Smart Hub

Issue

The Hotspot LED is flashing continuously, and the iZone Hub is not connecting with the Nova controller.

Trouble Shooting

  • Connect the Nova controller and the Smart Hub to the internet.

  • If the hub is still not reachable by the Nova, press and hold the PAIR button on the smart hub for 60 seconds to reset the hotspot.

  • Once the reset is successful, all the lights on the hub will flash at the same time.

  • Now try connecting the Nova to the hub’s hotspot again.

Resolution

If the above troubleshooting did not resolve the issue, then the iZone hub may be faulty, and requires replacement.