CACDSW TROUBLESHOOTING Red Cross/ App(Device Unpluged)

If a red cross appears next to the light icon in the device summary or the app indicates that the device is unplugged, there are two potential causes.

First, the antenna of CACDSW may be loose.

second, there may be a communication issue between the bridge and CACDSW.

To address this problem, please attempt to secure the antenna on CACDSW tightly. Alternatively, try tightening the antenna on COCB. If the problem persists, consider repairing the CACDSW with the wall controller.