The Setup Wizard displays the message 'AC name is incorrect' during the commissioning process

Owned by muhammad hamza
Last updated: 24 Sept 2024 by Farhaan Yousuf Sheriff
1 min read

Occasionally, after pairing the hub with the Nova wall controller, an error message stating "AC name is incorrect" may appear when you open the app during commissioning.

For assistance, please contact iZone Tech Support at supportdesk@izone.com.au or call +61 86556 6415 and select option 2 for technical support. This issue is due to a server glitch that needs to be resolved remotely.